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Leak Under House – What is Best to do to Sort it

Having a leak under houses in the UK can be a worrying time, not only can it be challenging to find the leak but also cause significant water damage to your home or business. But thankfully, we are not only experts in leak detection, all of our front-line staff are qualified water damage management experts.

That means not only can we help with locating the leak, but also help to assess and evaluate the water damage to your home. Plus, we can help restore and dry your property back to pre-incident conditions.

Leak Under House
Leak Under House

Types of Leak Under Houses

Not all leaks under properties are the same, there are many different types all of which need different specialist techniques and leak detectors to find them, often in conjunction with each other. They include:

Underfloor heating leak
Underfloor heating leak detection

Thankfully, we are experts in finding these and other types of leak under houses and in walls, floors, ceilings and much more. We have the tools and equipment to deal with all of them effectively. We can also help with sewerage leaks, and sewage clean up.

Signs of a Leak Under House

When people have a leak under houses, there are often several different tell-tale signs that can give clues that they may have a water leak, needing leak detection services like us. This includes:

  1. An unexpectedly high water bill – possibly indicating that you are using more water than normal after a water meter reading, which is obviously a concern for two reasons – firstly because of the cost of this if you are on a water meter but also that amount of water could cause significant structural water damage. In fact, some water companies will alert you to this. So if they do, contact us for help.
  2. Signs of damp on your floor – this might include patches of water on your floor (or even standing water puddling on your floor), or wet patches possibly accompanied by cracking or even musty smells (possibly caused by mould problems associated with the water leak). People sometimes notice this when they are doing work at their home, such as having new carpets fitted exposing the floor and maybe even seeing damp underlay.
  3. The sound of a water leak – a water leak under houses can be very quiet (needing trace and access acoustic leak detection to hear them) but it is not unusual for people to hear the sound of running water unexpectedly, or a spraying or dripping sound coming from the floor. Do not ignore that whatever you do!
  4. Central heating boiler issues – this can include your boiler losing pressure or giving you an error message like an Ideal Boiler F1 fault, Vaillant Boiler F75 error. Manufacturers often have guides on their website to help with understanding fault codes that may indicate a water leak – such as the baxi boilers fault code guide. You many also suspect this if you have a tundish dripping on your boiler.
  5. Other Signs of a leak under house – this can include lower pressure from your water taps, structural changes (expecially to wooden floors and timbers like joists), higher than normal reduced humidity or condensation etc. You can read about this more in our guide to condensation.

Water Leak Under House Concrete
Water Leak Under House Concrete

We mention a leak under houses in our useful article about winter water leaks in the UK, which covers some really useful advice and tips to help you during cold weather periods. We also cover this in our really useful guide to thermal imaging inspection services.

Leak Under House – Who is Responsible?

We have previously published this infographic about water leaks and who is responsible:

Water Leak - Yorkshire, how to report.
Water Leak – Yorkshire

As you can see from this image, a water leak under houses is generally the responsibility of the property owner to find and fix as it will be on your land (or that of the property owner if that is not you).

If you are unsure about this, contact us for help and we are happy to help you. We also work with many of the UK’s leading insurance companies so, if needed, we can help you with this process from start to finish.

Mains Water Leak Under Houses

You can see from our list earlier on the different types of water leak that not all types of leak under houses are from mains water but they are not uncommon and can include:

  • A water leak under driveways
  • A water leak in the garden
  • A water leak in garages
  • A water leak in a cellar or basement
  • A stop tap water leak

These pipes can be made of different materials and constructed in different ways, depending on a number of possible factors related to the location, age, design and builder of the property. Types of pipes include:

  • MDPE Water Pipe Leaks – Medium Density Polyethelene
  • Alkathene Water Pipe Leaks – a predecessor to MDPE often
  • PVC Water Pipe Leaks – Polyvinyl Chloride (or CPVC)
  • PEX Water Pipe Leaks – Polyethylene (sometimes known as ‘blue poly’)
  • Copper Pipe Water Leaks
  • Lead Pipe Water Leaks
  • Other, less common materials

Leak Under House - Digging
Leak Under House – Investigating

Leak Under House – Investigating and Locating (pre-digging!)

Clearly we take great care in our work and greatly respect your home and possessions which means that we do thorough investigations when finding a water leak under houses, not leak because it may not always be a water leak that is the cause – for example it could be rising damp or structural issues, with the DPC (Damp Proof Course) or DPM (Damp Proof Membrane) for example or an issue with localised flooding or drainage.

That said, when we are investigating a water leak, we focus on using non-destructive methods wherever possible and look for more than one piece of evidence to corroborate it before accessing the water leak. This means that we can be confident we can better locate it rather than randomly digging.

On the subject of avoiding disruption to your property, we have a useful article explaining pressure drying systems which is very useful and informative. We also have a great page about Christmas water damage management.

Leak Under House – Top Tip
“When it comes to investigating a leak under houses, specialist knowledge, experience and professional equipment are all very important to help maximise the water leak effectively. A professional leak detection company liker ourselves pride ourselves on delivering a first class service to our customers locally.”

Leak Detection Team

Trusted Leak Detection
Trusted Leak Detection Company

Leak Under Houses – Where we Work

We are a local leak detection company, who provide a range of damage management services too, we are based in York and provide leak detection in the following locations:

If you have a water leak contact our local friendly and experienced team for help.

Rainbow Restoration Leak Detection
Rainbow Restoration – Leak Detection

What to do if you have a leaking pipe under your house?

Plumbing Leak - Water Pipe, York - Yorkshire

If you have a leak under houses they can be tricky to find and, if they are not found and rapidly can cause water damage to your property. Specialist water leak detection companies have a high success rate in finding water leaks due to their experience, skills, knowledge and equipment. These things in combination help increase the chances of locating water leaks without causing to much disruption.

How can I find the exact location of a main water leak?

Trace and Access Leak Detection Services, Yorkshire.

To find the exact location of a mains water leak under houses, specialist leak detection equipment is usually required, this can include – thermal imaging leak detection, acoustic leak detection, pipe locators / trackers, tracer gas, moisture meters (for moisture mapping) and other equipment. These things work best in conjunction with each other to give evidence to help locate the source of the leak. This avoids invasive work that may be unnecessary.

Will my water company find and fix a mains supply leak?

Underground Water Leak - Yorkshire

Whether or not your water company help find and fix a mails supply leak will depend on the location of the leak and the individual water company. However, generally if a leak is on your land it is more likely to be your responsibility to resolve the issue. That said, if you have the right cover on your home insurance policy, they may pay for this work and any damage that is caused. We provide a full leak detection service to insurance companies in the UK, who trust us to do it.

At Rainbow Restoration – York & Yorkshire Coast we are local Leak Detection Specialists, including business water leaks, so if you need help finding a water leak or getting your home or business back to normal after a water damage or a flood, get in touch with our friendly, experienced local team who will be happy to help with this. We are based in York and also offer mould removal in York.

Leak Detection Logo
Leak Detection Logo